Privacy Policy

1. Introduction

At Slice of NY, we respect and value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or engage with our services. By using our services, you agree to the terms outlined in this policy.

2. Information We Collect

We collect the following types of information:

Personal Information: Name, phone number, email address, and delivery address.
Payment Information: Billing details, transaction history (we do not store full payment card details).
Order Information: Items ordered, purchase history, and preferences.
Technical Data: IP address, browser type, operating system, and browsing behavior on our website.
Communication Records: Emails, messages, and feedback submitted through customer service channels.

3. How We Use Your Information

We use your information to:

Process and fulfill orders, including delivery and pickup services.
Communicate with you regarding orders, promotions, and updates.
Improve our website functionality and user experience.
Prevent fraudulent activity and ensure secure transactions.
Analyze customer behavior to enhance our menu and services.
Comply with legal and regulatory obligations.

4. How We Share Your Information

We do not sell, rent, or trade your personal data. However, we may share your information with:

Service Providers: Payment processors, delivery services, and marketing platforms.

Legal Authorities: If required by law or to protect our business and customers.

Business Transfers: In case of a merger, acquisition, or sale of assets.

5. Data Security

We implement security measures to protect your personal data, including encryption, secure payment processing, and restricted access to sensitive information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

6. Cookies and Tracking Technologies

Our website uses cookies and tracking technologies to enhance user experience. You may choose to disable cookies in your browser settings, but this may affect website functionality.

7. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information.
Opt-out of marketing communications.
Request data portability where applicable.
Restrict or object to certain types of data processing.

8. Data Retention

We retain personal data as long as necessary to fulfill our services, comply with legal obligations, and resolve disputes. If you request deletion, we will process your request unless retention is required by law.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children without parental consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

11. Contact Information

For privacy-related inquiries, please contact us:

📞 Phone: (407) 530-4737

📍 Address: 1042 Cypress Pkwy, Kissimmee, FL 34759

By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.