Terms & Conditions
1. Introduction
Welcome to Slice of NY. These Terms and Conditions outline the rules and regulations for the use of our website, services, and products. By accessing our website or placing an order, you agree to these terms in full. If you do not accept these terms, please do not use our services.
2. Definitions
"Company," "We," "Our," or "Us" refers to Slice of NY.
"Customer," "You," or "Your" refers to the individual accessing our services.
"Order" means a request by the customer to purchase food or services.
3. Ordering and Payment
Orders can be placed online, by phone, or in-store.
All prices are listed in USD and are subject to applicable taxes.
We accept major credit/debit cards and cash payments.
Orders must be paid in full before preparation and delivery.
We reserve the right to refuse or cancel any order due to fraud suspicion or errors in pricing.
4. Delivery and Pickup
Delivery is available within our designated areas; additional charges may apply.
Estimated delivery times are approximate and subject to change due to traffic or high order volume.
Customers must provide accurate address and contact details.
If a delivery attempt fails due to an incorrect address or unavailability, we reserve the right to charge additional fees.
5. Refund and Cancellation Policy
Orders can be canceled within 5 minutes of placement for a full refund.
No refunds will be issued for cancellations made after preparation has begun.
If an order is incorrect or unsatisfactory, customers must contact us within 30 minutes of receiving their order.
Refunds or replacements are issued at our discretion.
6. Food Allergies and Dietary Preferences
Our menu includes a variety of food items, some of which may contain allergens such as nuts, dairy, gluten, etc.
Customers are responsible for informing us of any food allergies before placing an order.
While we take precautions, cross-contamination may occur, and we do not guarantee allergen-free meals.
7. Promotions and Discounts
Promotions, coupons, and discounts cannot be combined unless stated otherwise.
We reserve the right to modify or terminate promotions at any time.
Discounts are applicable only during the stated promotional period.
8. Customer Conduct
Customers are expected to interact respectfully with our staff and other customers.
Abusive language, harassment, or inappropriate behavior may result in refusal of service and a permanent ban from our establishment.
9. Intellectual Property
All content, including images, logos, and text, found on our website and promotional materials is the intellectual property of Slice of NY.
Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
10. Limitation of Liability
Slice of NY is not liable for any damages arising from the use of our services, including but not limited to food-related illnesses, delayed deliveries, or website malfunctions. Our maximum liability is limited to the cost of the order placed by the customer.
11. Privacy Policy
Customer information is collected for order fulfillment and marketing purposes.
We do not sell or share customer information with third parties except as required by law.
By placing an order, you consent to receive promotional emails and text messages unless you opt-out.
12. Modifications to Terms and Conditions
We reserve the right to update these Terms and Conditions at any time without prior notice.
Continued use of our services constitutes acceptance of any modifications.
13. Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of the State of Florida.
Any disputes must be resolved in the courts of Florida.
14. Contact Information
For any questions or concerns regarding these Terms and Conditions, you may contact us at:
Phone: (407) 530-4737
Address: 1042 Cypress Pkwy, Kissimmee, FL 34759